Sunday, May 16, 2010

Walmart is the worst store EVER! DO NOT SHOP THERE!

Why does anyone shop there?  I can't understand it.  The whole place is ghetto and trashy and the whole corporate philosophy is destroying America as we know it. 
They start by charging low prices for things.  How can they do this?  They pay next to nothing for their employees.  So, while other establishments hire and train individuals to suceed in multiple situations, Walmart hires largely unskilled labor, and they train these individuals by forcing them to watch computer videos for "x" number of hours.  The videos are so boring that they make watching paint dry exciting.  I can think of no better way to learn, than to sit in an isolated room with sketcho lighting watching a video.  Contrast that with other companies who put their new hires on the floor and expose them to a variety of situations and have them learn by doing.  Walmart will never be able to do this, because the people in leadership roles don't know how to run a retail establishment, much less teach another.

Case in point.  We go for some odds and ends this weekend and have a coupon for "Any 2" of Right Guard Deordorant.  In the aisle, there was a 2 pack that was priced slightly less than 2 individuals.  I picked up the 2 pack.  I can see this either way, that the 2 pack was 1 Right Guard Product, or that the 2 pack consisted of 2 products because it wasn't like you were getting one for free, they were just packaged together.  That's not my beef.  Cutting to the chase the coupon was refused, of course, and then the blonde haired Customer Service Manager, with the attractive Tatoo on her forearm, (Why didn't I get one of those?  It could have read "Mother".  Darn!) told me that it was Walmart's policy that they had to be individual purchases.  I was like, where is the policy stated?  She digs through a file cabinet for a few seconds and then comes back (Mind you, for some obscene reason I've been waiting for 5 minutes while the cashier is laughing and carrying on with her friend instead of getting the Tatooed Service Manager) and takes the coupon and scans it to illicit the error message.  "See, it doesn't scan," she retorts "intelligently".  Has she ever in her life heard of an override?  I ask to speak to a store manager.  She tells me that he's out getting a tatoo as well and won't be back until Monday.  Like, she's the head of the operation at the moment.  Seriously?  But for my consolation prize, I can call back on Monday and speak to him.  I leave all of my belongings there and go home and call the Manager.  Guess who's back already?  It wasn't even Sunday yet, let alone Monday.  Must be the ink shop is right around the corner from Walmart.  As for the Jesse James hooker wanna be, you're a liar, you can't count to 2, that's why the coupon didn't make sense to you, and you smell. 

So, I'm not pissed about Mrs. Alice Cooper not taking the coupon. 
What is the 1st rule that you learn in retail? 
THE CUSTOMER IS ALWAYS RIGHT!!! 
Apparently you don't learn that behind the computer training program at Walmart.
I wasn't yelling, screaming, or being irrational.  I had 2 sticks of deodorant and the coupon called for 2.  What was the problem?  Right Guard wasn't going to give a crap as long as the coupon wasn't expired.  Just key in the stupid coupon, tell me I can't do it again and let's all be on our merry little way.  Instead, I will never shop at TattoovilleWalmart again and I left my entire purchase at the register that day to show them that I wouldn't stand for their tatoo lingo crap.
I HATE WALMART AKA THE TATOO PARLOR!!
This makes 2 places on my do not shop list.
Target - As you'll remember, their holiday prices are ridiculous.  I'm pretty sure there was an 80% markup on most of their candy, so that they can sell it at 75% the day after the holiday and still make money.  Those crooks
Walmart - For just plain sucking, and making sure that the face of their business is a living memorial to Popeye with the forarm tatoo.

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